Abstract
When working in security organizations in a client facing role, it is important you are able to understand and manage client expectations, especially non-technical ones, whilst translating these to security teams to ensure the successful execution of security projects.
As a woman in cybersecurity that has moved from a technical role to a client facing one, I have a unique perspective on how to overcome client and technical team biases and stereotypes to ensure that everyone’s requirements are aligned and understood.
Doing so requires you to wear multiple hats (and to swap them at a moment’s notice!).
In this talk I will talk about what it takes to connect dots between security teams and customer expectations to deliver outstanding project management results.